About Our Flooring Store in Dallas, TX

Our Story  

What started as a small family business founded by certified flooring installer Bob Dobson in 1968 has grown into a trusted name in flooring and remodeling, spanning three generations of dedication and expertise. With locations in Dallas and Waxahachie, we remain deeply rooted in the neighborhoods we serve—one home, one floor, and one project at a time.

Our legacy is built on quality, craftsmanship, and personalized care. Bob Dobson started this business with a clear vision of delivering exceptional flooring materials and installations to his community. Today, his son, Richard Dobson, continues to carry the torch. Like his father, Richard is a certified installer with an in-depth understanding of flooring and renovations. This family’s knowledge and experience have allowed us to provide outstanding service for decades, ensuring every customer receives top-notch results.  

Our commitment to flooring in North Texas goes above and beyond: we’ve built a reputation as the region’s leading insurance claim handler for over a decade, specializing in insurance claims through Farmers Insurance. As proud members of the Carpet One Floor & Home cooperative, we combine the buying power of over 1,000 stores nationwide with the warmth and approachability of a local business.  

Types of Flooring at First Floors Carpet One Floor & Home

Your flooring sets the stage for your home or business, so it should speak to your style while delivering functionality that fits your lifestyle. At First Floors Carpet One, we offer an extensive range of flooring options to suit every customer’s needs. Whether you're decorating a cozy family room, designing a sleek commercial space, or renovating for resale, we have the perfect solution.  

Here’s what you can expect when you explore our flooring collections:

• Carpet: Discover plush textures, vibrant patterns, and durable designs perfect for cozy living spaces. Our carpets combine comfort and style, ideal for families and pet owners looking for easy-to-maintain options.  
• Hardwood Flooring: Our extensive array of hardwood flooring styles, finishes, and species will add timeless beauty and elegance to your home. We offer both solid and engineered hardwood options to ensure long-lasting performance in any space.  
• Laminate Flooring: Looking for affordability without compromising on style? Laminate flooring offers a practical, budget-friendly option with realistic wood and stone finishes that stand up to busy households.  
• Luxury Vinyl Flooring: Today’s luxury vinyl comes in various designs, including wood-look and stone finishes, all engineered for heavy wear. Waterproof and durable, vinyl flooring is ideal for kitchens, bathrooms, and busy family spaces.  
• Tile Flooring: Perfect for high-moisture areas, tile flooring adds style and functionality to your kitchen, bathroom, or outdoor spaces. Choose from porcelain, ceramic, or natural stone to achieve a look that stands the test of time.  

No matter your aesthetic preferences or functional requirements, our expert team can help guide you to the flooring that perfectly suits your space.  

Professional Flooring Installation in Dallas, TX

At First Floors Carpet One, we understand that a well-installed floor is as important as the floor itself. That’s why our professional installation services are handled by highly trained experts who ensure every project is completed with precision and care. From start to finish, we focus on providing you with a seamless and stress-free experience.  

But our commitment doesn’t end when the installation is done. We back all our work with an extensive warranty system, offering peace of mind for years to come. Through The Beautiful Guarantee™, we ensure total satisfaction with your new floors. If, for any reason, you’re not in love with your flooring purchase, we’ll replace it—no questions asked. It's just one more way to ensure our customers feel confident in their investment.  

Why Shop at First Floors Carpet One Floor & Home?  

We understand that choosing the right flooring or planning a remodeling project can feel overwhelming, so our goal is to simplify the process with personalized care and industry expertise.

Here’s why First Floors Carpet One has been a trusted name in flooring for over 50 years:

1. Expert Knowledge: With three generations of experience, there’s no flooring challenge we can’t tackle. Both Bob and Richard Dobson are certified installers, ensuring our team is equipped with the technical knowledge to provide exceptional results.  
2. Community Commitment: We’re not just a business; we’re a part of the Dallas/Fort Worth community. Our family-owned and -operated approach guarantees every customer is treated like a neighbor.  
3. Insurance Claim Experts: For over a decade, we’ve been recognized as the leading insurance claim handler in the region, specifically through our partnership with Farmers Insurance. If you’re restoring your home through an insurance claim, you’re in the best hands.  
4. Commercial & Residential Expertise: From large-scale commercial installations to individual home projects, our team provides tailored solutions for every space.  
5. Carpet One Buying Power: As part of the Carpet One co-op, we leverage the buying power of over 1,000 stores, which allows us to provide premium products at highly competitive prices.  
6. Unmatched Customer Care: From your first consultation to your final walk-through, our dedicated customer service specialists and field supervisors ensure your experience is seamless and enjoyable.  

When you shop at First Floors, you’re not just purchasing flooring—you’re investing in craftsmanship, quality, and a team that cares about making your vision a reality.  

Contact Us Today

Are you ready to transform your space with beautiful flooring and expert service? Whether renovating your home, sprucing up your office, or tackling a large commercial project, First Floors Carpet One is here to help.  Visit us at one of our two convenient locations in Dallas or Waxahachie and experience the warmth and expertise of a locally owned, family-operated business.

Contact us today and speak with our expert team to see why we’ve been a trusted choice for over 50 years. At First Floors Carpet One Floor & Home, we’re more than just a flooring store—we’re your partners in creating spaces you’ll love for years to come. Visit us today and start your next project with confidence!